EarthWize Group Pty Ltd. Privacy Policy - Your Privacy Matters to Us!

At EarthWize Group Pty Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we manage and handle your personal information in compliance with applicable privacy laws. Please take a moment to read this policy to understand how we collect, use, disclose, store, and protect your personal information.

Personal Information and its Collection

"Personal Information" refers to any information or opinion that identifies an individual. This includes, but is not limited to, names, addresses, email addresses, phone numbers, and facsimile numbers.

We collect your Personal Information in various ways, including through correspondence via telephone, email, our website www.earthwize.com.au, and occasionally from third-party sources. While we take reasonable measures to ensure the privacy practices of authorised third parties, we do not guarantee their policies.

Purpose of Collection of Personal Information

The primary purpose for collecting your Personal Information is to provide our services to you, offer information to our clients, and engage in marketing activities. Additionally, we may use your Personal Information for related secondary purposes where you would reasonably expect such use or disclosure. If you no longer wish to receive marketing materials, you can unsubscribe by contacting us in writing.

When we collect Personal Information, we will explain to you the reasons for its collection and how we intend to use it, where appropriate and feasible.

Sensitive Information

Sensitive information, as defined in applicable privacy laws, includes details about an individual's racial or ethnic origin, political opinions, religious or philosophical beliefs, membership in a trade union or professional body, criminal record, or health information. We will only use sensitive information:

• For the primary purpose for which it was obtained.

• For a secondary purpose directly related to the primary purpose.

• With your explicit consent or when required or authorised by law.

Third Parties

While we primarily collect Personal Information directly from you, there may be instances where we receive information from third parties. In such cases, we will take reasonable steps to inform you of the information provided by the third party.

Disclosure of Personal Information

We may disclose your Personal Information in the following circumstances:

• With your consent to third parties for specific purposes.

• When required or authorised by law.

Security of Personal Information

We take appropriate measures to protect your Personal Information from misuse, loss, unauthorised access, modification, or disclosure. When your Personal Information is no longer required for its intended purpose, we will securely dispose of it or de-identify it.

Access to Personal Information

You have the right to access and update your Personal Information, subject to certain exceptions. If you wish to access or correct your information, please contact us in writing. We do not charge a fee for accessing your Personal Information, but an administrative fee may apply for providing a copy of it. For security reasons, we may request identification before disclosing the requested information.

Maintaining the Quality of your Personal Information

We strive to keep your Personal Information accurate, complete, and up-to-date. If you believe that the information we hold is inaccurate or outdated, please notify us as soon as possible to ensure we can continue to provide you with quality services.

Policy Updates

This privacy policy may change from time to time, and the latest version will be available on our website.

Privacy Policy Complaints and Enquiries

If you have any questions or concerns regarding our privacy policy or wish to make a complaint, please contact us at sam@earthwize.com.au

By continuing to use our services and providing your Personal Information, you signify your acceptance of this privacy policy. If you do not agree with the terms outlined in this policy, please refrain from using our services and contact us with your concerns.

Last Updated: 25.07.23